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Kaiban 1.0: AI Agent Management System for Airlines

Build, train, and manage your AI agent workforce using intuitive Kanban boards - delivering solutions without system migrations. After months of development and feedback from our early adopters, we're thrilled to announce the launch of Kaiban 1.0!

Kaiban board showing columns, cards, and AI agents in action
Nira Gautam
Nira Gautam
GTM Lead, Kaiban
Published
June 27, 2025
Read Time
5 min read

The Wait Is Over: Kaiban 1.0 Is Here

Today marks a milestone in airline operations: Kaiban 1.0 is officially live.

After months of development, countless iterations, and invaluable feedback from our early adopters, we're thrilled to present a platform that truly bridges the gap between AI potential and airline operations.

Boards: Where AI Meets Kanban

The heart of Kaiban 1.0 is our revolutionary board system. We've reimagined how teams interact with AI agents by bringing them into familiar Kanban workflows. Create boards for different operational areas, manage your agents through intuitive columns, and keep everything organized just like you would with your best human teams.

Screenshot of a Kaiban board showing columns, cards, and AI agents in action

Key features that make our boards special:

  • Create and customize boards with drag-and-drop simplicity
  • Flexible column management that adapts to your workflow
  • Switch between column and dashboard views with a click
  • Rich card management with priorities, assignments, and file attachments

Smart Cards: More Than Just Tasks

In Kaiban, cards are the bridge between your team and AI agents. Each card can be assigned to humans, agents, or both, creating a seamless collaboration environment that's never been possible before.

A Kaiban card expanded to show its details, assignments, and activity feed

We've made cards powerful yet simple:

  • Drag and drop between columns
  • Set priorities and assign team members or agents
  • Track agent activities and evaluate their performance
  • Attach files and view results directly in the card

External Channels: Connect Your World

Integration shouldn't be an afterthought. Our External Channels feature opens up new possibilities for automation and integration with your existing systems.

The External Channels configuration interface showing Forms and Webhooks setup

Custom Forms

Create tailored forms for your specific use cases:

  • Design forms that match your airline's needs
  • Collect structured data automatically
  • Transform external inputs into board cards
  • Integrate seamlessly with your existing workflows

Webhooks

Automate your board interactions:

  • Set up webhooks to create cards automatically
  • Connect with external systems and tools
  • Trigger actions based on card events
  • Build powerful automation workflows

Agent Building Made Simple

We believe building AI agents shouldn't require a PhD. We've streamlined the process into three simple steps:

The agent creation interface showing the three-step process

  1. Basic Information: Set up your agent's identity and roles
  2. Configuration: Choose from A2A, KaibanJS, or External types
  3. Examples: Add test cases for your agent

Plus, our Agent Directory gives you a complete view of your AI workforce:

  • Quick search and filtering
  • Status monitoring
  • Detailed agent information at a glance

Knowledge Base: Your AI's Memory

Every interaction with your agents builds valuable knowledge. We've created two powerful ways to access and understand this intelligence:

Knowledge Stream

The Knowledge Stream interface showing activity feed and details

Watch your knowledge base grow in real-time with a comprehensive activity feed. See exactly what your agents are learning and doing.

Knowledge Graph

The Knowledge Graph visualization with nodes and connections

Visualize how knowledge connects across your organization with our interactive graph. Use the unique "Replay" feature to watch your knowledge base evolve over time.

Tools & Integration

Your agents are only as good as the tools they can use. We've made it easy to extend their capabilities:

  • Built-in KaibanJS framework tools
  • Airline-specific tools (starting with Copa Airlines integration)
  • API key management for secure tool access

Activity Monitoring: Keep Track of Everything

We've made it simple to monitor your agents' performance with our comprehensive activity tracking system:

The activity monitoring interface showing Timeline and Grouped views

  • Choose between Timeline and Grouped views
  • Filter by cards and activity types
  • Get detailed insights into each activity

Built for Scale

Kaiban 1.0 comes with enterprise-ready features out of the box:

Team Management & Board Compatibility

  • Create and manage multiple teams
  • Add and remove team members
  • Switch between teams quickly
  • Role-based system ensures agents and boards work together seamlessly

Multi-tenant Architecture & Data Seeding

  • Full multi-tenant support for different airlines
  • Isolated data and configurations per tenant
  • Secure separation between airline environments
  • Streamlined onboarding with automated data seeding

Start Your Journey

Kaiban 1.0 is more than a product release—it's the beginning of a new era in airline operations. We've built a platform that grows with you, learns from you, and helps you build the future of aviation, one agent at a time.

Ready to transform your operations? Request a demo and see Kaiban 1.0 in action.

Let's build the future of aviation together.

Related Topics

kaibanreleaseartificial intelligenceairlinesaviationautomation

About the Author

Nira Gautam

Nira Gautam

GTM Lead, Kaiban

With extensive experience in the travel industry, including a significant tenure at Amadeus, I bring deep insights into how technology can transform travel experiences. I'm passionate about helping airlines embrace AI on their own terms, focusing on practical solutions that address real operational needs while making the journey to AI adoption smooth and impactful.

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